We are a small business and we work hard to grow, harvest, and prepare the products we sell. Given that the products we sell are perishable, we do NOT offer full refunds.
If your fresh posy is not up to your expectations, we can offer a partial credit. If your dried wreath or posy is damaged during shipping, we can also offer a partial refund. The amount will be determined depending on the issue and product.
We thank-you for your understanding.